What is a Virtual Assistant?

A Virtual Assistant or VA, is generally defined as a small business owner who is contracted to provide professional and quality administration support to other business owners and leaders, from a different location.

Imagine a Personal or Executive Assistant, but without the days off, training or staffing overheads and working from a different location. That’s a Virtual Assistant.

A Virtual Assistant is:

What are the benefits of using a VA?

When business owners, and entrepreneurs partner with a VA, their business receive support from a skilled professional at a more affordable price than an on-site team member. They wont be paying for operating costs, insurance and employee benefits such as leave and superannuation.

A VA is trained, ready to step in to support ongoing or new projects. Saving money, but importantly giving clients back their valuable time!

How is an Online Business Manager different from a Virtual Assistant?

While a Virtual Assistant is task based, an Online Business Manager is focused on the overall operations of the business.  An OBM is a manager, while a VA is a doer. Therefore, while a VA may be paid for short-term projects or tasks, an OBM is a longer-term relationship paid on retainer for greater outcomes.
Read more about an OBM.

We have a few more creative definitions of a Virtual Assistant, which have mostly been prompted by our clients.

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